Contact Travasoft

Want a website that looks more professional and brings in more enquiries? If you run a trades or local service business in the UK, we’re ready to help. Call us, drop us an email, or fill in the form below — whichever’s easiest. When you contact Travasoft about web design for trades, you’ll get a straight answer and clear next steps, not a hard sell.

Tell us about your project

Share a few quick details about your business and what you’re after. We’ll read it properly, then come back with clear next steps and, where it helps, a proposal outline. It takes about a minute.
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    We only use your details to reply to your enquiry — nothing else.

    What happens next

    What happens after you get in touch

    We read your detailsand make sure we understand what you need.

    We follow upby call or email with a few focused questions — only if it’s a good fit.

    We outline a clear, practical plan, including price guidance and timelines.

    You decide in your own time.There’s no pressure to commit on the call.

    Micro-FAQ

    Got Questions? We’ve Got Answers

    Want to know who you’ll be working with? Read more about us.

    Start Your Project Today

    No. A rough idea of your services, the areas you cover, and what’s not working with your current website is plenty to get started. We’ll help fill in the rest.

    Trades and local service businesses are our main focus — plumbers, electricians, roofers, gas engineers, and similar. We’re happy to look at other local service businesses too, if it’s the right fit.

    We usually reply within one working day, often sooner. If it’s urgent, calling is the quickest way to reach us.

    Many standard builds go live in as little as 3 days once you’ve provided your content and approvals. Larger or custom sites take a little longer, and we’ll give you a clear timeline upfront.

    None at all. Getting in touch and receiving a proposal is free — you only pay if you decide to go ahead.

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    Last updated: 25-June-2025

    1. Introduction

    Welcome to Travasoft Limited ("we," "us," or "our"). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website travasoft.co.uk or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

    2. Information We Collect

    2.1 Information You Provide to Us

    We collect personal information that you voluntarily provide when you:
      • Fill out contact forms or enquiry forms
      • Request a consultation or quote
      • Sign up for our newsletter or marketing emails
      • Communicate with us via email, phone, or WhatsApp
      • Purchase our website design services
    This information may include:
      • Full name
      • Business name
      • Email address
      • Telephone number
      • Postal address
      • Business details (services offered, service areas, etc.)
      • Payment information (processed securely through third-party payment providers)

    2.2 Information Automatically Collected

    When you visit our website, we may automatically collect certain information, including:
      • IP address
      • Browser type and version
      • Device type
      • Pages visited and time spent on pages
      • Referring website
      • Geographic location (city/region level)
    This information is collected through cookies and similar tracking technologies.

    3. How We Use Your Information

    We use the personal information we collect for the following purposes:

    3.1 To Provide Our Services

      • Process your enquiries and respond to your requests
      • Deliver website design and SEO services
      • Communicate with you about your project
      • Provide customer support and technical assistance

    3.2 To Improve Our Services

      • Analyse website usage and user behaviour
      • Improve our website functionality and user experience
      • Develop new features and services

    3.3 For Marketing Purposes

      • Send you promotional emails about our services (only with your consent)
      • Share relevant tips, case studies, and industry insights
      • Inform you about special offers or new services
    You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly.

    3.4 Legal Obligations

      • Comply with legal requirements and regulations
      • Enforce our terms and conditions
      • Protect our rights and prevent fraud

    4. Legal Basis for Processing (UK GDPR)

    Under UK data protection law, we process your personal data based on the following legal grounds:
      • Consent: When you have given explicit permission (e.g., subscribing to marketing emails)
      • Contract: When processing is necessary to fulfil our contract with you (e.g., delivering website services)
      • Legitimate Interests: When we have a legitimate business interest (e.g., improving our services, fraud prevention)
      • Legal Obligation: When we must comply with the law

    5. Cookies and Tracking Technologies

    5.1 What Are Cookies?

    Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and improve your experience.

    5.2 Types of Cookies We Use

      • Essential Cookies: Necessary for the website to function properly
      • Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
      • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

    5.3 Managing Cookies

    You can control and delete cookies through your browser settings. However, disabling certain cookies may affect website functionality. For more information, visit: www.allaboutcookies.org

    6. How We Share Your Information

    We do not sell, rent, or trade your personal information to third parties. We may share your information with:

    6.1 Service Providers

    We work with trusted third-party service providers who help us deliver our services, including:
      • Web hosting providers
      • Email marketing platforms (e.g., Mailchimp)
      • Payment processors (e.g., Stripe, PayPal)
      • Analytics providers (e.g., Google Analytics)
    These providers are contractually obligated to protect your data and use it only for specified purposes.

    6.2 Legal Requirements

    We may disclose your information if required by law, court order, or government authority, or to protect our legal rights.

    6.3 Business Transfers

    If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

    7. Data Security

    We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it, including:
      • SSL encryption for data transmission
      • Secure servers and firewalls
      • Regular security audits and updates
      • Restricted access to personal data (only authorised personnel)
    However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

    8. Data Retention

    We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
      • Enquiry data: Retained for up to 2 years after last contact
      • Client data: Retained for the duration of our business relationship plus 7 years (for tax and legal purposes)
      • Marketing data: Retained until you unsubscribe or request deletion

    9. Your Data Protection Rights

    Under UK GDPR, you have the following rights:
      • 9.1 Right to Access: You can request a copy of the personal data we hold about you.
      • 9.2 Right to Rectification: You can ask us to correct inaccurate or incomplete personal data.
      • 9.3 Right to Erasure ("Right to Be Forgotten"): You can request that we delete your personal data in certain circumstances.
      • 9.4 Right to Restrict Processing: You can ask us to limit how we use your personal data.
      • 9.5 Right to Data Portability: You can request your data in a structured, machine-readable format.
      • 9.6 Right to Object: You can object to our processing of your personal data, particularly for marketing purposes.
      • 9.7 Right to Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.
    To exercise any of these rights, please contact us at:

    Travasoft Limited

    Email: contact@travasoft.co.uk Website: travasoft.co.uk We will respond to your request within 30 days.

    10. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

    11. Children's Privacy

    Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it immediately.

    12. International Data Transfers

    Your personal data is stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection laws.

    13. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

    14. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: Travasoft Limited 📧 contact@travsoft.co.uk 📞 +44 020 3411 0642 Website: travasoft.co.uk

    15. Complaints

    If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority: Information Commissioner's Office (ICO) Website: https://ico.org.uk Phone: 0303 123 1113
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